The most rational view of informatization

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A rational view of informatization

the meaning of enterprise informatization is "enterprises purposefully promote and use information and information technology". Here we need to answer two basic questions: what is the purpose of enterprise informatization? How do enterprises promote and use information and information technology? Obviously, these are two very complex questions that need to be answered at multiple levels

what is the purpose of enterprise informatization

according to the framework of rational criteria, the actions of actors have two purposes, one is oriented to success, the other is oriented to understanding. The goal of success is measured by the criteria of instrumental rationality and strategic rationality, which carefully protects the trust and dependence of customers on us, while the goal of understanding is measured by the criteria of alternative rationality and communication rationality. Whether information and information technology have potential can help enterprises achieve all two purposes and four rationalities

information and information technology have the potential to promote tool rationality: through the use of ERP system, enterprises can optimize various internal and external resources. At the same time, they can also realize the standardization of enterprise operation, and realize the enterprise control with effective alarms and devices to stop burning by force in the rain. ERP system actually intervenes the objective entity as a tool, and the purpose of this intervention itself is success oriented, and it is believed that there is a causal and logical relationship between the intervention and the success of the enterprise. Therefore, this intervention is a rational action based on the consumption of a large number of petroleum raw materials

information and information technology have the potential to promote strategic rationality: through the use of enterprise competitive intelligence system, Collect competitor information, and make decisions that are good for themselves but bad for competitors. For example, expand customer ownership and market share through low price strategy

how to promote information and information technology

"promoting and using information and information technology" belongs to the action of actors. The following four action paradigms are used to explain how enterprises carry out informatization

enterprise informatization method based on functionalist action paradigm

this method regards informatization as a rational process. It first assumes that informatization has certain goals and such goals can be clearly expressed. Therefore, the task of the actors is to clearly and objectively state such objectives first. Then, according to the criteria of instrumental rationality, we seek the most economical and effective tools to achieve this goal

obviously, this method assumes that there is a measurable causal relationship between the goals and means of informatization in epistemology, and that the enterprise entity is independent of the observer in ontology, which belongs to the functionalist action paradigm. The essence of this method lies in the expectation to explain the social affairs of enterprise informatization under the guidance of instrumental rationality

enterprise informatization method based on social relativism action paradigm

this method regards informatization as a perceptual process. It is considered that the goals and methods of enterprise informatization can not be easily obtained. This pull test machine for enterprise and enterprise informatization 1. Automatic reset: the experimental system automatically resets after the experiment starts; The body is not an objective entity. Different people have different and relative feelings about them. Therefore, the process of enterprise informatization is a process that is constantly delayed with the change of environment. In this process, the actors constantly perceive and explain the informatization, and the means they use depend on the beliefs of the actors

in epistemology, this method holds that there is no measurable causal relationship between the goals and means of informatization, and the understanding of informatization as a social affair should be through perception. In ontology, it is assumed that the enterprise entity has a social structure, which belongs to the social relativism action paradigm

enterprise informatization method based on radical structuralist action paradigm

this method is that informatization is a dialectical materialist process, in which various interest groups inevitably have various contradictions, and each actor also has contradictions: informatization itself may be a double-edged sword for actors. Therefore, informatization is to constantly solve these contradictions and evolve in the process of solving these contradictions

this method is positivist in epistemology and emphasizes the contradiction and conflict of entities in ontology. This approach belongs to the action paradigm of radical structuralism

about the author: Currently, he is the director of the information technology and Promotion Department of China Productivity Promotion Center Association and the leader of the working group on enterprise informatization technology standards of the Ministry of information industry. Main work achievements: served as the person in charge of the National 863 "standard data flow and system specification for operation and management of machinery manufacturing enterprises" and "Implementation Guide for informatization construction of small and medium-sized enterprises". (end)

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